Unverbindliche Übersetzung (non-binding translation), for information only. The German version is legally binding. German original

Earlier version dated 4. November 2026. It continues to apply where it still governs a contract. Current version

Terms of Use for Owners and Prospects

Version of 4 November 2026 · Version: nutzer-de-2026-11

§ 1 Scope, provider

(1) These Terms apply to the use of the GREM platform via the website grem.immo, the user account in the web browser (hereinafter the “GREM account”) and the GREM apps (together the “Platform”) by owners who wish to sell or let a property in Germany and by prospective buyers or tenants (hereinafter “prospects”). The provider is GREM CAPITAL LIMITED, 54 Kestrel Avenue, SE24 0EB London, Vereinigtes Königreich (hereinafter “GREM”).

(2) The General Terms and Conditions for Makler apply exclusively to Makler and Makler firms.

(3) The General Terms and Conditions for Owners apply additionally to owners, in particular to the paid GREM packages, the report audit and the right of withdrawal. In the event of conflict, the General Terms and Conditions for Owners take precedence for owners.

§ 2 Role of GREM

(1) GREM shows owners Makler in the vicinity of their property, with profile and ratings. The owner decides for themselves whether to choose a Makler and which one.

(2) GREM is not a Makler. GREM is not a party to any Makler contract, purchase agreement or lease agreement, does not conduct negotiations and does not participate in the conclusion of such contracts. The Makler contract, any exclusivity and the commission are agreed directly between the owner and the Makler.

(3) GREM reviews neither the legal circumstances of a property nor the work of a Makler. The review of ownership and encumbrances is a matter for the notary and the contracting parties.

§ 3 Costs

(1) Registration and use of the Platform are free of charge for owners and prospects.

(2) Owners may, if they so wish, order paid GREM packages for a property. The price, including VAT, is displayed before the order is placed. The General Terms and Conditions for Owners and the Withdrawal Instructions apply. A contract for a package is concluded only upon clicking “Order with obligation to pay” („Zahlungspflichtig bestellen“).

§ 4 Registration, account

(1) Use requires an account. The user must be of legal age and provide true information. Login credentials must be kept secret.

(2) When creating a property, owners confirm that they are the owner or are entitled to market it. GREM may request evidence of this and may remove a property from the marketplace until the matter has been clarified.

(3) The user may delete their account at any time in the GREM account. GREM may terminate a free account with two weeks’ notice and may block it immediately in the event of misuse. Packages already paid for remain unaffected; in this respect, the General Terms and Conditions for Owners apply.

§ 5 Transmission of contact details

(1) An owner’s contact details are transmitted only to the Makler whom the owner has chosen or to Makler to whom the owner has expressly released their request. The number of recipients is displayed before the release.

(2) A prospect’s contact details are transmitted only to the party offering the requested property or to Makler whom the prospect selects.

(3) In each case, transmission takes place only with consent, which the user may withdraw at any time with effect for the future.

(4) The owner may release a Makler at any time. The owner’s statement as to why they no longer work with the Makler is included, in anonymised form, in the Makler’s rating.

§ 6 Content, AI

(1) Users upload only content to which they hold the rights, and no unlawful content.

(2) AI valuations and market analyses are non-binding, automatically generated estimates and not an expert opinion.

(3) How GREM processes personal data is explained in the Privacy Policy.

§ 7 Liability

(1) GREM is liable without limitation in cases of intent and gross negligence, for injury to life, body or health, and under the Product Liability Act.

(2) In cases of slight negligence, GREM is liable only for breach of material contractual obligations and limited to the foreseeable damage typical for the contract.

(3) GREM is not liable for the information and services of Makler and other users.

§ 8 Amendments

Amendments to these Terms will be communicated by e-mail at least four weeks before they take effect. The user may delete their account until then.

§ 9 Final provisions

(1) The law of the Federal Republic of Germany applies. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected.

(2) The language of the contract is German. Translations are for information only.

(3) If any provision is invalid, the remainder of the contract remains valid.